Terms & Conditions
Shipping Policy
Turnaround
All orders are shipped within 48 hours Monday – Friday 11am – 8pm.
Carriers
We use the following carriers to deliver our orders: FedEx
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Back Orders
When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email wing.leong@yahoo.com to request a refund.
2. Mail your returned item to:
Leong Foods
1540 W Republic Rd
Springfield, MO 65807
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Some items can not be returned if they are opened.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
We do not refund the original shipping and handling that you paid on the order.
Exchanges
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You still will have to pay return shipping.